Password Assistance

Sometimes you are accidentally typing in the wrong password when you try to signin. If you do this too many times, CasesTracker will “lock” your account, to prevent hackers from trying to break into your account.

CasesTracker now offers two kinds of assistance when signing in. First, it will tell you if the “Caps Lock” key is active — this is a common problem that can frustrate your efforts to type your password.

Second, you can tell CasesTracker to show you what is being typed for your password, by checking the “Make password visible” option and moving your mouse pointer over the password field. The characters you’ve typed will appear until you move the pointer away from that field.

This usability feature for CasesTracker is effective December 1, 2014.

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